Shipping Policy

 

WORLDWIDE SHIPPING & DELIVERY
last updated on 13.AUG.2022

1. SHIPMENT PROCESSING TIMES

All orders are crafted in our workshop within a certain timeframe mentioned in each Product page details. This is usually between 2 to 4 weeks for items made to order and 2 days for items that are ready to ship. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of Your Order, we will contact You via email.

2. SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for Your Orders will be calculated and displayed at checkout.

● shipping method: Priority Airmail
 Shipment cost: based on weight, depending on your Order
 Estimated delivery time: 10-15 business days for Europe and USA

● shipping method: DHL Express
 Shipment cost: based on weight, depending on your Order
 Estimated delivery time: 2-4 business days for Europe and USA

3. Shipment to P.O. boxes or APO/FPO addresses

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. However, it is preferable that you provide us with a street address for faster and more secure delivery

4. Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties and Taxes

We are not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

6. Damages

We take great care in packing our products, and damages are a highly unlikely event during shipping. We are liable for any products damaged or lost during shipping and will cooperate in case needed.

If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. Returns

If you would like to return an item to us for any reason, please contact us to arrange it.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:
● by visiting this page on our website: https://samainteriordesigns.com
● by sending us an email: info@samainteriordesigns.com
● by calling us: +92 327 3876787 (Karachi, PK)